We design, integrate and deploy voice portals with a combination of IVR systems and DTMF services. Our deep expertise in VXML, CCXML and SALT allow us to rapidly develop and integrate custom applications with backend telephony servers and switches. We have product expertise and certification on a number of ASR and TTS platforms, including, Nuance, Loquendo, and Telisma. We design, develop, deploy, test and iteratively improve Voice User Interface (VUI) using latest conversational dialog methodologies. We provide the technology and infrastructure for fully-automated service, as well as partially-automated service with live-agent fallback.
|