Relationship Management (CRM): Diginuvo provides a full-featured CRM software ideal for small and medium businesses, with low-cost product support available to users that need reliable support. Our pay-as-you-go service with no contracts offers small businesses the flexibility to try the solution for any length of time that suits their need. Alternately, businesses can license the software and select installation and product support services. Our solution provides a complete set of CRM capabilities, such as,

• Sales force Automation
  • Lead Management
  • Opportunity Management
  • Account Management
  • Contact Management
  • Activity Management
  • Reports and Dashboards
• Customer Support and Service
  • Ticket Management
  • Knowledge Base
  • Customer Self Service Portal
• Marketing Automation
  • Campaign Management
  • E-mail Marketing
  • Lead Management
• Inventory Management
  • Products Management
  • Sales Quotes
  • Order Management
  • Invoices
• Access Control
  • Authentication Management
  • Authorization Management
  • Profile Management
  • Group management
• Scheduling
• E-mail Integration

We provide many extensibility and customization features to enable the CRM solution to meet the individual needs of businesses. In cases where additional functionality is needed, we offer customization services to meet the need. Our solution also provides, enterprise grade business productivity enhancement add-ons, customer portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users.